Category Archives: IT

Technical Support and Network Installer


JOB TITLE: Technical Support and Network Installer – UK DRIVERS LICENSE REQUIRED
CONTRACT: Part Time or Full Time
SALARY: £14k to start or £8.50 /hour part time
DEPARTMENT: Support/Network Installation/On-Site
RESPONSIBILITIES: Installation on client sites, customer technical support
WORKING HOURS: 3 days a week part time or full time 5 days a week, based in SE18 London Charlton


Opportunity for IT/Computing graduate or passionate techy with valid UK driving licence
We are looking for a passionate IT graduate with networking experience to work for a rapidly growing innovative IT and telecoms company.

We require a competent individual to install our systems at client offices. To perform the task you would require the following skills:

• Understanding of IP addresses and networking concepts
• Configuring DSL routers to allow ports to be forwarded
• Familiarity with configuring routers in general
• Installing switches and cabling, often via trunking or Ethernet cables connecting devices
• Pleasant manner and helpful approach to keep customers confident and happy

You will be expected to learn about our buzzbox system and understand the technology behind it. We don’t require formal qualifications, but you must have a passion for learning about new and groundbreaking technology. We are looking for an ambitious and confident individual who is able to manage themselves and others competently and decisively. Phone and personal manner must be warm and approachable with a positive attitude and approach.

You will require a drivers license and we will supply a vehicle for you to get to and from the clients. You may expect to be out of the office 3 days a week on average, the rest of your week will be spent in-house and you will be expected to help with the support of the customers over the phone and via email. If you have any other experience, such as HTML, PHP or web development skills, this would be a bonus but not necessary.

As a small company, you will be expected to get your hands dirty in a variety of disciplines, but the focus is on creating a hardworking but fun environment for you to learn, grow and prosper with us.

Security and Network Specialist

Principal Security and Network Specialist– London

IT Lab is looking for a Cisco/Fortinet/Juniper/CheckPoint etc. specialist to be the principal network and security consultant within our 70 strong outsourcing operations team (comprising 1st – 3rd line engineers and technical gurus).

What Does a Principal Security and Network Specialist Do?
• Consulting, solution providing, specifying, implementing network and security solutions
• Network Penetration & Vulnerability testing.
• Implement, manage and support complex networks with exposure to advanced network technologies.
• Contribute to overall company Network & Security strategy
• Liaising with clients, staff & management with regular client visits
• Important member of a well established vibrant team with a dynamic company that offers excellent career prospects and a superb benefit package

The Package & Logistics:

 £50k – £60k (DOE)
 23.5 days annual leave
 Private medical insurance, Pension Scheme, life insurance
 Discounted gym membership
 Continual professional development plans
 Childcare Vouchers …and much more!

40 hours per week, between 8am – 7pm, Monday to Friday.

So, Am I Right for the Job?

If you can tick the boxes below, we really ought to talk
• IT degree or equivalent
• You will ideally be CCIE and\or FCSNP
• You will have the minimum of 10 years experience in networking\security environments
• You will have experience with Fortinet, Cisco, Juniper & Check Point devices.
• Network Penetration & Vulnerability testing experience
• You should also have excellent problem solving ability, be a quick learner and enjoy a challenge
• ‘Hands on’ experience in this type of role is an advantage – you must have a friendly aptitude, enjoy multitasking… and most importantly like people and problem solving!

Get Obsessed at the Lab
itlab is the UK’s fastest growing SME IT services company. Driven by Service ObsessionTM, we are also hell bent on being the best B2B services company in any sector. Being the best means having the best people, and getting the best people means being the best place to work.
This is an excellent opportunity to become an instrumental part of a customer focused support team that will allow you to work across a varied technical environment and develop your skills. Furthermore we offer great benefits, and a fantastic working environment.

Contact to : Pritee on 020 7030 3222

IT Support Engineers

IT Support Engineers / IT Support Analysts / Helpdesk Engineers
£18k – £30k (Negotiable)
1st – 3rd line roles
IT Lab is looking for customer service driven IT engineers in London!

We are looking for 1st -3rd line engineers that are looking for a creative, dynamic, service driven with a smile environment! Essentially, Techno-Geeks who can speak human!

Get Obsessed at the Lab
ITLab is the UK’s fastest growing SME IT services company based in Farringdon, London. Driven by Service ObsessionTM, we are also hell bent on being the best B2B services company in any sector. Being the best means having the best people, and getting the best people means being the best place to work.
What Does a Support Engineer Do?

1st-line engineer
• Basic technical trouble shooting (e.g. password resets; cabling; access; workstation configuration)
• Rebuilds of workstations
• Installation of software
• Requires a level of supervision (whether onsite or remote)
• Qualification equivalent: A+ or MCITP

2nd-line engineer
• Minimal supervision required
• Average to good trouble shooting skills (e.g. AD; servers; workstations; databases; networking)
• Ability to know where to find information if unable to resolve (i.e. technical sites; vendors; etc)
• Rebuilds of servers
• Troubleshooting of applications
• Qualification equivalent: MCSA

3rd-line engineer
• No supervision required
• Excellent trouble shooting skills (e.g. Fortigate; Citrix; VM Ware; Exchange)
• Investigation of repeat failures and establishing root cause
• Consultancy on technical projects/solutions
• Qualification equivalent: MCSE

So, Am I Right for the Job?
* Experience of providing IT Support in a commercial environment relevant to your level (i.e. 1+ year for entry level etc.)
* Excellent communication and interpersonal skills
* Experience supporting Microsoft software (Office, Exchange, Active Directory, Server etc)
* Formal IT qualification, ideally MCSE/MCITP or multiple MCPs is massively advantageous but not essential!

The Package:
 Salary dependent upon experience ¬ £18k – £30k (1st – 3rd line), this is negotiable!
 22 days annual leave
 Pension, healthcare, child care vouchers (a whole array of benefits)
 40 hours a week during standard business hours (Monday – Friday, 8am – 7pm)
 Excellent extras like free breakfasts, pre-pay day pizza, loads of social activities!

If you think this role is for you then please follow the link to apply, alternatively should you have any questions feel free to contact the BIG Talent Team on, 0207 030 3222!

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