Category Archives: Banking

Payments Operations Representative

Our client is a leading Retail Bank in Central London, looking for a Payments Operations Representative.

Job purpose:
The Payment Operations Representative will perform an important role within the back office Operational environment, where an excellent knowledge of SWIFT and the processing of International & UK Domestic Payments such as Faster Payments will be key in achieving success. This role is critical in ensuring an amazing experience for our customers.

Key Accountabilities:
1. Processing and settlement of all domestic and foreign payment transactions.
2. Communicating with internal and external clients to ensure settlement queries a
re resolved and communicated.
3. Reconciliation of daily payments and associated accounting entries
4. Reconciliation of associated payment charges / fees on a daily basis
5. Providing appropriate payment MI for the management team.
6. Supporting the wider banking operations team to achieve operational excellence.
7. To be actively involved in driving process change and efficiencies

Knowledge and Experience Required:
The successful candidate will require a dedicated, enthusiastic and flexible approach to work and be able to adapt to a changing environment, supporting the unit in delivering robust and risk free processes in relation to payment and back office processing, whilst ensuring that the customer is at the forefront of every task. The Operations unit will continue to develop in line with the growth of the bank. This will require the successful candidate to be flexible in their approach to work and be available to work weekends with lieu days.

You will have the following skills;
 Expert knowledge of SWIFT processing
 International payments
 UK Domestic and Faster Payments
 Knowledge of global payment processing
 Knowledge of the Payment Services Directive and the associated Payment Services Regulations
 Knowledge of working in a back office Banking Operations environment
 Proficient in the use of Microsoft Excel
 Work to tight deadlines
 Knowledge of payment reconciliation and issue resolution

Job Specific Qualifications and Education:
1. Educated to A level or equivalent.
2. IT literate – able to use the full suite of Microsoft Office.
3. Use of SWIFT.
4. Knowledge of T24 would be preferred.


Contact London office Michael Page: 11th Floor , 5 Aldermanbury Square , London EC2 V7HR
+44 (0) 20 7776 5920

Personal Banking Manager

Personal Banking Manager

£17,675 – £24,950
Closing date: 31st December 2013

Job details
Simple, balanced banking designed for the local community. That’s what TSB stands for. We may be a brand new bank, but we have a 200-year heritage of working hard to create relevant banking services for ordinary people – and 4.5 million customers to look after.

Our customers want to speak to people who know exactly what they’re talking about. So as a Personal Banking Manager you’ll quickly become an expert. Whether you’re talking to customers over the phone or in our branches, you’ll be able to recommend the best available products as well as bringing your own new ideas to help build on the success of the team. We’ll provide in-depth training, helping you develop a comprehensive knowledge of our products and processes.

We are looking for a track record of delivering great service, achieving targets, recognising sales opportunities and contributing to the overall performance of a team. You’ll be part of a team that looks to you for new business opportunities, so it will be up to you to motivate and develop yourself and others to make your local branch one of the best. You’ll also need to be willing to work on Saturdays.

It’s not just customers who get looked after at TSB. In return for your hard work, you’ll enjoy a wide range of benefits too, including a quarterly performance bonus and 22 days’ holiday. We’ll also make sure that you have all the support and training you need to develop your skills. To top it all off, our flexible benefits allow you to choose cash or pick from a range of options including retail discount vouchers, private medical insurance and a contributory pension scheme.

For further information and to apply sending your cv to

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