Daily Archives: October 1, 2014

Customer Service Adviser

The Higher Education Funding Council for England (HEFCE) is responsible for distributing nearly £4.5 billion a year for teaching and research in universities and colleges in England.

Are you polite, friendly, patient, quick-thinking, a good listener? Do you like helping people? Can you handle complaints in a calm and tactful manner? Are you meticulous at ensuring that enquiries are handled within set time frames?

We`re looking for a customer service officer to field enquiries about our work and higher education in general. The customer service adviser will be the first point of call for students, parents, academics and other members of the public, and will need to communicate courteously by telephone, email, or letter. You`ll be expected to track enquiries and ensure that everyone receives a response within 20 working days.

HEFCE has an excellent reputation for engaging with our `customers` – a recent survey shows that they value, trust and respect us. You`ll help us to maintain and build on our reputation through your excellent communications skills and commitment to providing a high-quality service.

You`ll be part of a small, busy Communications team. In addition to your customer service duties, you`ll provide administrative support to the Head of Communications, and to other team members as required.

This is a one-year fixed team post, but depending on resourcing requirements and subject to the performance of the postholder, it may be converted to a permanent post.

Benefits include a comprehensive staff development programme, 25 days` annual leave, subsidised on-site gym and the opportunity to join the Civil Service Pension Scheme. For further information and to apply (CVs will not be accepted), please visit our website at www.careers.hefce.ac.uk.

Selection Process:

Closing date for applications: midnight on 12th October 2014.

The selection process will take place on 24th October 2014

Please note: this role will be initially based at our current HEFCE office, Coldharbour Lane, Bristol, BS16 1QD. HEFCE will be relocating to Westward House, Lime Kiln Close, Stoke Gifford, Bristol BS34 8SR in 2015

International Liaison Co-ordinator

University of Exeter

University of Exeter – International Office

Location: Exeter
Salary: £19,362 to £21,391
Hours: Full Time
Contract: Permanent
Placed on: 2nd October 2014
Closes: 13th October 2014
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This full-time post is available from 17 November 2014 on a permanent basis.

Working to the Asst Director (INTO Liaison) you will be based in the University’s INTO Centre, advising, counselling and encouraging students to progress from their pathway programmes to full-degree level study at the University of Exeter. Maximising the progression of these students to University programmes is a priority for the University, and you will be working closely with colleagues from the International Office, the INTO Centre, and from academic Colleges to achieve targets.

You will be educated to degree level or equivalent, with excellent communication skills, demonstrable cultural awareness, and a track record of providing outstanding customer service. You will be resilient, and confident about working in a pressured environment. Office skills – e.g. database manipulation – are assumed.

For further information, please contact Sarah Grant (Asst Director (INTO Liaison)), email S.Grant@exeter.ac.uk, or telephone (01392) 725536. 

The University of Exeter is an equal opportunity employer which is ‘Positive about Disabled People’. Whilst all applicants will be judged on merit alone, we particularly welcome applications from groups currently underrepresented in the workforce.

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Development Officer (Trusts and Foundations)

University of Hertfordshire

University of Hertfordshire – Marketing and Communications, Department of Development and Alumni

Location: Hatfield
Funding amount: £31,342 to £37,394 UH7, per annum
Hours: Full Time
Placed on: 2nd October 2014
Closes: 15th October 2014
Reference: 012173

FTE: Full-time, working 37 hours per week

Duration of contract: Permanent

The University of Hertfordshire is currently looking for an experienced Development Officer (Trusts and Foundations) to join their team of dedicated fundraising professionals, in an exciting new role/opportunity.

The post holder will be responsible for increasing philanthropic revenue from Trusts and Foundations in support of appropriate projects across the University – proactively scanning the landscape for prospective applications. They will also take responsibility for stewarding said funding bodies in line with their regulations and stipulations – as well as the University’s own developing programme of donor reciprocation. This will include publicising respective campaign support and regularly reporting back to the Trusts and Foundations as specified in their agreements.

The Development Officer (Trusts and Foundations) will build strong relationships with key internal and external contacts in this regard, constantly developing compelling written cases for support for successful funding applications.

The successful applicant will be educated to degree level or equivalent, with at least three years proven track record of successful fundraising either in the Charity or Higher Education sector. You will also have specific experience of writing successful funding applications to Trusts and/or Foundations.

The University offers a range of benefits including a final salary pension scheme, professional development, family friendly policies, child care vouchers, waiving of course fees for the children of staff at UH, discounted memberships at the Hertfordshire Sports Village and generous annual leave.

Apply online at http://www.herts.ac.uk/jobs

Work permit statement: Under current UK Visa and Immigration Service regulations, the University is unlikely to be able to get a work permit in respect of this post. We can therefore only accept applications from people who will have the right to work in the UK for at least two years from the date of appointment. 

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Staff Development Administrative Assistant

University of Bristol

University of Bristol – Human Resources

Location: Bristol
Salary: £19,632 to £22,029 per annum
Hours: Full Time
Contract: Contract / Temporary
Placed on: 2nd October 2014
Closes: 14th October 2014
Job Ref: SUPP101149

Staff Development (Culture Change and Career Management) are looking to recruit an organised and enthusiastic individual with a can-do approach to provide administrative support for the team. This support will be vital to ensure the smooth running of projects and events within the area of Staff Development activity.

You will have good numeracy and literacy skills, proven attention to detail, the ability to work well with colleagues, and a helpful and courteous approach to communicating with colleagues and customers. Good IT literacy and experience of working in a busy office environment in a customer service role are essential.

Informal enquiries to Helen Woods on 0117 3316809  Helen.Woods@bristol.ac.uk

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Subject Area:

Administrative

Location:

South West England

Research Ornithologist – Seabirds

ECON Ecological Consultancy Limited

ECON Ecological Consultancy Limited

Location: Norwich
Salary: £30,000 to £32,000 – per annum (scale dependent on experience).
Hours: Full Time
Contract: Contract / Temporary
Placed on: 2nd October 2014
Closes: 14th November 2014
Job Ref: Research Ornithologist’

We are looking for a PhD-level research ornithologist to join our marine team. In the last few years ECON have become one of the UK’s leading independent exponents of applied research on seabirds in relation to the offshore wind industry and the influence of other anthropogenic factors. We have built our reputation on providing independent ecological services of the highest professional and scientific standard. This is an excellent opportunity for a dedicated, independent-thinking ornithologist to further their career in a high-impact field. 

The post entails:

  • Joining our Sandwich Tern team to participate in our exciting visual tracking programme, a unique project designed to validate collision risk to terns from offshore wind farms.
  • Conducting offshore seabird surveys and research projects in teams of permanent and freelance staff aboard fully work-coded, experienced and trusted vessels around the UK.
  • Production of written reports and peer-reviewed academic papers.  
  • Considerable opportunity for varied fieldwork (including on fauna other than birds) on own and shared projects depending on the interests of the successful candidate.     
  • An initial 1-year contract with opportunity of renewal into the longer term.

Essential skills include:

  • PhD/postdoctoral level education in relation to birds, preferably seabirds.
  • Proven publication track record, preferably self-led to demonstrate an excellent writing ability.
  • Demonstrable proficiency in statistical packages (especially R) and mathematical modelling.
  • Proven ability at sea, preferably in a range of different craft and ability to work long and unsociable hours in sometimes physically demanding conditions.
  • Excellent bird (and marine mammals) ID skills advantageous (although further training will be provided).
  • GIS skills are also advantageous.
  • A high level of commitment, personal organisation and interpersonal and communication skills to link with our existing team and ensure delivery of high quality research.

We offer you:

  • An exciting, highly responsible position in extremely high-profile projects.
  • A highly competitive salary of £30,000-£32,000 per annum (scale dependent on experience).
  • Generous holiday entitlement (starting at 28 days per annum).
  • Considerable scope for personal advancement through professional training, both in relation to working at sea, but also including other areas such as statistics, project management and any other relevant areas of interest specific to the successful candidate.
  • Full support from a highly-experienced, professional team.
  • Excellent technical facilities in a comfortable and friendly office environment

Application is with a detailed CV submitted to Dr Martin Perrow at ECON Ltd  m.perrow@econ-ecology.com marked ‘Research Ornithologist’.

The closing date is 14th November 2014 although early submission is advantageous. Interviews to be conducted in Norwich in week beginning 24th November.

Start date will depend on the circumstances of the successful candidate.

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Type / Role:

Academic or Research

Subject Area:

Biological Sciences

Location:

South East England

Director of Technology Enhanced Learning

University of Bristol

University of Bristol – Academic Registrar’s Office

Location: Bristol
Salary: £48,743 to £54,841 per annum
Hours: Full Time
Contract: Permanent
Placed on: 2nd October 2014
Closes: 21st October 2014
Job Ref: SUPP101112

Academic Registry wishes to appoint to a new, senior role within the Division. This is an exciting opportunity to lead and champion the strategic development and implementation of technology enhanced learning (TEL) across the University, working with senior academic and Professional Services colleagues to successfully further develop TEL, and embed it into the University’s teaching policies and practices. The result will enhance both the student experience and the University’s educational reputation. By provision of expert advice and direction, and leadership of the TEL Service, the Director will enable in step change in Bristol’s TEL environment. 

Holding a postgraduate degree or equivalent, the successful candidate will be expected to evidence a well-developed understanding of the current and emerging higher education context, national and international trends in technological change, and the pedagogy underpinning the use of technology in teaching and learning in Higher Education. The role holder should have a track record in, and experience of, enabling transformation in learning and teaching at institutional level, through the innovative use of technology in a senior TEL post. The role holder will need to be a strategic thinker, a highly effective communicator, and be able to motivate, lead and negotiate with, a range of internal and external stakeholders.

This is an exciting opening for the right candidate. There is an opportunity to help transform learning and teaching at Bristol, recognised for its academic excellence.

For informal enquiries please contact Paula Coonerty, Academic Registrar (academic-registrar@bristol.ac.uk)

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Subject Area:

Senior Management

Location:

South West England

Doctoral Research Fellow in Clinical Psychology

Start date:  As soon as possible

Interview date:  14 November 2014

Grade:  Clinical Academic, point 1-6

We seek to appoint a Clinical Research Fellow to join an NIHR funded project that aims to improve access and effectiveness of childhood anxiety disorders. The post is aimed at a clinical psychologist who wishes to pursue a career in clinical research. The postholder will be expected to complete a PhD within the term of the post. PhD fees are provided.

Anxiety disorders are among the most common mental health difficulties among children and present a major burden to children, families, and to society. They are a major risk for other serious mental health conditions, most notably depression, and commonly persist into adulthood. These considerations highlight the importance of access to effective treatment for children with anxiety disorders.

The appointed Clinical Research Fellow will work with Professor Cathy Creswell to develop and deliver an ambitious programme of translational clinical psychology research. The postholder will be based within the Anxiety and Depression in Young People (AnDY) research clinic in the School of Psychology and Clinical Language Sciences at the University of Reading, a unique collaboration between the University and the Berkshire Healthcare NHS Foundation Trust Child and Adolescent Mental Health Service.

You will have:

-  A qualification in clinical psychology and be eligible to practice in the UK

-  Experience of clinical research, ideally with children and families and/or people with anxiety disorders

-    A clear commitment to developing a clinical psychology research career

-    Excellent organisational and communication skills

Informal contact details

Contact role:    Study lead

Contact name:  Professor Cathy Creswell

Contact phone: +44 (0)118 378 6798

Contact email: c.creswell@reading.ac.uk

To formally apply, please visit www.reading.ac.uk/jobs or contact Human Resources, University of Reading, Whiteknights, PO Box 217, Reading RG6 6AH. Telephone +44(0)118 378 6771 (voicemail)

Please quote the relevant reference number. We value a diverse workforce and welcome applications from all sections of the community.

Household Assistant

University of Reading Logo

University of Reading – Hotel & Conferences Services, Henley Business School

Location: Reading
Salary: £13,953 to £14,257 per annum
Hours: Full Time
Contract: Contract / Temporary
Placed on: 2nd October 2014
Closes: 24th October 2014
Job Ref: OS14028
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Start date: as soon as possible

Hours: 36 (various shifts, 5 days out of 7, including weekends)

Henley Business School situated in beautiful parkland on the banks of the River Thames, close to Henley-on-Thames offers executive, corporate and qualification programmes on residential or non-residential basis

Our guest bedrooms are presently being re-furbished to 4 star standard and this role will be responsible for housekeeping duties in our residential accommodation, conference rooms and office areas. On-site accommodation is available if required.

You will have:

-   Reliable attendance and timekeeping

-   Ability to maintain effectiveness under pressure

-   Positive and flexible approach to work

-    Strong focus on customer service

-    Good communication skills and an eye for detail

Your own transport is recommended as public transport to and from the Greenlands Campus (which is located between Henley-on-Thames and Marlow) is limited.

Informal contact details

Contact role:  House Keeping Manager

Contact name: Kate Cama

Contact phone :01491 571454

Contact email: k.cama@henley.com

To apply, please visit www.reading.ac.uk/jobs and search for the relevant reference number.

We value a diverse workforce and welcome applications from all sections of the community.

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Type / Role:

Craft or Manual

Location:

South East England

Research Secretary

University of Bristol

University of Bristol – School of Social and Community Medicine

Location: Bristol
Salary: £22,029 to £24,775 per annum pro rata
Hours: Part Time
Contract: Permanent
Placed on: 2nd October 2014
Closes: 15th October 2014
Job Ref: SUPP101004

The Avon Longitudinal Study of Parents and Children (ALSPAC or Children of the 90s) are looking to recruit a flexible and self motivated individual with excellent administration skills to work within our friendly admin team.

Providing administrative support to the study this role will involve managing the projects database, providing good customer service to researchers accessing ALSPAC data, supporting key meetings such as the Executive Committee and Senior Management Team, and providing secretarial support to ALSPAC senior staff.

Informal contacts: Ross Robinson (Ross.Robinson@Bristol.ac.uk extn: 10118)
Tracey Lear (Tracey.Lear@Bristol.ac.uk)

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Subject Area:

Administrative

Location:

South West England

Central Accountant

University of Southampton

University of Southampton – Governance & Partnerships

Location: Southampton
Salary: £28,695 to £35,256
Hours: Full Time
Contract: Permanent
Placed on: 2nd October 2014
Closes: 15th October 2014
Job Ref: 463514RR

Location:  Highfield Campus

We are seeking to appoint a Central Accountant as a member of a professional team responsible for all aspects of the University’s financial management.

The University of Southampton is a thriving and ambitious institution with over 20,000 students and 5,000 staff. The University is highly rated for teaching, research and entrepreneurial activities and is a member of the Russell Group of leading UK universities.

You will join the Financial Accounting team, which produces the annual financial statements and Governmental returns, oversees the treasury management function and provides management information and financial advice to all areas of the University. The role is interesting and varied and will include acting as accountant for the University’s non-academic pension scheme (PASNAS), implementing the University’s policy for the capitalisation of equipment, playing a key role in the implementation of the new FRS 102 accounting standards and coordinating and supporting a wide range of activities and promoting best practice.

You will be well organised, analytical and self-motivated. You should be a professionally qualified accountant with excellent communication and IT skills. You will use the University accounting systems and training will be provided.

For an informal discussion about this post, please contact Mark Shutler, Head of Financial Accounting email: m.c.shutler@soton.ac.uk or telephone 023 8059 7812. 

Application procedure: You should submit your completed online application form at www.jobs.soton.ac.uk. The application deadline will be midnight on the closing date stated above. If you need any assistance, please call Maxine Parker (Recruitment Team) on +44 (0) 23 8059 3784. Please quote reference 463514RR on all correspondence. 

Further details: We aim to be an equal opportunities employer and welcome applications from all sections of the community. Please note that applications from agencies will not be accepted unless indicated in the job advert.

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